At Artfuldiyshop, we strive to provide you with a seamless shopping experience and ensure your satisfaction. If, for any reason, you need to return a product, we offer a straightforward Returns; Refunds process to assist you.

  1. Return Eligibility and Timeframe: Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging.

  2. Initiating a Return: To initiate a return, please contact our customer support team at [email protected]. Kindly provide your order details, including the order number, and briefly explain the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

  3. Return order filling information:[block id=”footer-contact”]
  4. Return Process: Once we receive the returned item, we will process the refund within 1 business day. Please note that the time it takes for you to receive the refund depends primarily on the processing speed of your issuing bank. It is estimated that cardholders will receive the refund receipt (if applicable) within 7-10 business days.

  5. Return Shipping and Documentation: Unless the return is a result of our error or a defective item, the customer is responsible for the return shipping costs. We recommend using a trackable shipping method for the safe return of the item. Please retain the shipping receipt as proof of return. To complete your return, we require a receipt or proof of purchase. Please do not return the purchased product to the manufacturer.

  6. Refund Options: We accept all major credit cards and debit cards supported by Stripe, including Visa, Mastercard, American Express, and Discover, as refund methods. Additionally, we offer other refund options supported by Stripe, such as Apple Pay, Google Pay, and Alipay.